Clarity from chaos
With long experience in the User Experience field, I'm a veteran of information-heavy projects. As a user-assistance writer, and formerly as a qualitative user researcher, I've brought order and simplicity to a range of highly practical tools.
I like to dig deep and slog through the heavy stuff—several of my projects have been multi-year endeavors. I'm no schmancy visual designer, but I partner closely with them, as well as developers, PMs and business partners. Big projects take a village, and I've seen many through from generative research to evolving products.
But mainly I get my kicks from interacting with users (once known as people)—discerning their needs, testing designs & documentation, and using their feedback to improve a product. Design without human input is rarely successful. Or any fun.
So have a look around, and let me know how I can help make things clearer in your world.